We strive to be the best in the market and give the best services to our customers. Working together with the tourism industry in Malaysia and beyond.
Just like the best way to success is trough working smart. The best way to ensure success in the service industry is to delight the customers and give them the best in service beyond their expectation.
In today’s competitive world if you do not meet or exceed the customers needs. Your competitors will. One must always keep that in mind. Today’s customers may be tomorrows most loyal patrons. As such we must always to give them high quality packages and services, fast responsiveness and all at a low cost.
We at Pack’nGo of Tahan Holidays Sdn Bhd strive to be the best in the tourism field not only in the Malaysian tourism industry but the world.
A Snapshot
With our core businesses based in the Travel, Tours and Hospitality sector for the past 25 years. Tahan Holidays Sdn Bhd has had a very long and still growing history in the tourism sector of Malaysia. Our company was built with a very strong core foundation. Which was proven when the world was hit by Covid 19. We weathered through it and in those times. It dawned on us. The world is ever changing and we as company must learn to change and adapt too. Thus our new digital marketing company Pack’nGo was concieved.
At Pack’nGo of Tahan Holidays Sdn Bhd we boast a collection of numerous varieties of products and packages on a multitude of technologicaly based digital platforms not only in Malaysia but around the world in various languages to reach out to all diverse sectors of people. Our thematic based tours to various parts of the world. Coupled with our specialty for value for money, makes Pack’nGo a very sought after travel agency in Malaysia that offers not only value for money but more so a reliable and highly recognizable service oriented travel company.
It have been a long but educating journey for Tahan Holidays Sdn Bhd as the company have gone through many changes in the past 25 years of being in the tourism business. Founded on the 5th of May 1997 and established under the name of Tahan Holidays Sdn Bhd. The primary focus in business was merely to offer Ground Arrangements for Travel Agents in Malaysia as a wholesale representative office for various international Tour Operators. The founder, Mr Yeohmoved forward and changed the Company’s business direction from a wholesale entity to a retail travel company offering consumers a variety of Tour Products. With a humble start offering tour packages for small groups or family travel. Almost single handedly he had managed to move the business proactively with such a passion making him the preferred Tour Leader for these groups.
Major changes and upgrading started in 2022 when the company updated itselft into the digital era by creating a new digital marketing company called Pack’nGo for the purpose of reaching out to the more technologically savvy users. The decision to expand and most of the planning was made during a time where tourism was brought to at a halt for over 2 years. Tough times for everyone. Even Mr Yeoh himselft wasn’t spared but some how he made the best of it. Using the time stuck indoors he noticed how important the digital web, numerous app and sites were to todays generations. Even the elderly had to learn how to use a device to stay in contact with their families. That is when it dawned on him. Digital was the way to go. The only way forward for his company was to follow the trends of time and grow together with it.
With the introduction of Pack’nGo. Mr Yeoh had now found numerous new digital based platforms and a whole new untapped clientele base both local and overseas with ulimited ways to market his tour based products and specialized optional tour packages to his vast clientele base. The expansion program does not only cover the product and services but also the rebranding exercise with the launch of the new logo, expanded interactive web https://packngo.asia and the upcoming Pack’nGo app which will be made available in both android and ios form.
Organization Chart
* Click to enlarge image.
Strengths & Key Values
Dynamic & Dedicate Team
Our team is consisted of people from different backgrounds as this provides the company with a different set of skills, opinions and points of view in providing the best services to our clients. The key staff in the newly created digital marketing team are young and well traversed in the latest online marketing trends and this has become the key catalysts for us to always apply the latest technological advancements in the social media age. We are constantly developing and harnessing new ways and approaches to simplify our interaction with guests while staying relevant in the market.
Proactive Research and Development
Being in an industry where we have to stay up to date and relevant to the ever changing current market trends. Our research and development team are always proactive when doing research. We are constantly developing new and innovative ways and new packages to enhance our guests travel experience. There is always something new and exciting to look forward to in every tour that we have offered. Where no other travel agencies do.
Attention to Details
Full attention to every details begin the minute an idea for a new package is conceived. Way before departure or from the time a customer inquires about a trip. We prepare everything a person might need for an unforgettable trip but are flexible enough to make it tailor made to their taste. After the estimated to the time to travel and travel documents are handed over. From that point onwards we will be there to assist our customers in every step of the way. PacknGo of Tahan Holidays Sdn.Bhd has studied every possible way to make everything simpler, safer and more pleasant.
Professional Tour Execution
In the preparation of a trip we leave nothing to chance and pay undivided attention to each and every detail:
From the technical documentation including vouchers and air tickets, luggage stickers and extensive information on their destinations to accompany our customers on their exciting trips with us.
Always Within Reach
For every departure, we will allocate a dedicated phone line for any emergency cases. Where you can reach us 24/7. We will provide the number to contact in our travel pack prior to departure to ensure peace of mind during travelling. For every series departure group, we will designate one experienced tour manager to be with the group for the entirety of the trip to address any arising issues on the spot.
Products
Group Departures
The most demanded product over the shelf
would be a hassle free group travel with all tour components prearranged.
That would be the most ideal way to travel. E specially so for the elderly, those that are still new to traveling or seldom travel abroad and those who prefer to travel alone. All of our group departures are accompanied by a highly trained Tour Leader and Tour Guide to make it a comfortable tour. Where meals are included, the selection of restaurants are carefully selected in ensuring that they are part of the highlight of the tour especially for foodies.
Free & Independent Tours (FIT)
A wide range of FIT products have been created to meet the many diverse requests of our consumers. Hundreds of packages have been created to tantalize even the most discerning travelers . In making the selection process simplified, the following range of themes have been created.
Custom Made Packages
Calling upon our Tour Planners for a meeting enables us to understand your requirements better for Worldwide Flight Reservations.
Our Global Reservations System enables Tahan Holiday Sdn Bhd to book flights with over 95% of the airlines in the world. Accessing their core system to look at live inventory enables us to offer our clients a much comprehensive flight planning at the most economical proposition. We currently offer such services to,
Easy to read but not so easy to plan. Do not take for granted that it is easy to plan tailor made packages. We have a team of dedicated employees that are specialized in the planning and execution of these packages. Irrespective if they are on FIT or Group basis . W e do them all. Our Team of Tour Planners will sit and discuss your requirements coupled with your budget to ensure that we would meet to your best satisfaction even before you travel. We have clustered the Incentives and Leisure Tours / Travel into the same category. The Custom Made Packages or Tailor Made Packages offered covers the following programs.
Services
Licenses & Memberships
Corporate Informations
